Testimonials

amazing experience and lovely staff!!

Excellent great service

I recently had the pleasure of visiting Brisbane City Used Cars, and I am absolutely thrilled to share my exceptional experience with one of the most outstanding car salesmen I've... Read More ever encountered. From the moment I stepped into the showroom, I knew I was in good hands. First and foremost, my salesman Nathan Lacey, exuded a genuine passion for his work. His enthusiasm was infectious and instantly put me at ease. Not once did I feel pressured or rushed throughout the entire process, which made the experience all the more enjoyable. Nathan's knowledge about the cars on the lot was truly impressive. He answered every question I had with precision and clarity, demonstrating his expertise in the field. He took the time to understand my needs and preferences, carefully guiding me through the available options and providing valuable insights to help me make an informed decision. What truly stood out was Nathan's unwavering dedication to ensuring customer satisfaction. He went above and beyond to make me feel valued as a customer, paying attention to the smallest details and tailoring his recommendations accordingly. He patiently walked me through the features of the car I was interested in, highlighting their strengths and helping me visualize how they would fit into my lifestyle. My experience with Nathan, was nothing short of exceptional. His passion, knowledge, dedication, professionalism, and outstanding customer service truly set him apart. Thanks to his guidance, I was able to find the perfect car that met all my requirements and exceeded my expectations. If you're in the market for a new vehicle, I highly recommend seeking out Nathan at Brisbane City Used Cars. With his expertise and genuine commitment to customer satisfaction, you can rest assured that you'll receive top-notch service and drive away with a smile on your face.

I bought my new car from Brisbane City Used Cars at Rocklea and the experience was amazing. The team at BCUC were friendly, approachable and nothing was too difficult. I... Read More felt valued and listened to as a customer and would recommend their dealership to anyone looking for a quality used car. Big shout out to Mark, Rachel and Jonathan. Thanks guys!

I was in the market to upgrade my wagon to a slightly bigger SUV but didn't quite know what I was after, I had found a few cars to look... Read More at online but they weren't quite right for me. Guy suggested I try a Mazda, which I'd never considered but through the test drive and his knowledge of the car I discovered it was perfect for me. The whole transaction from start to finish was easy and quick, and Guy was friendly and helpful. I would recommend to anyone looking for a car. 10/10 service!

Would 100% recommend to anyone looking at buying a car! Thank you so much to Stephanie, she was so extremely friendly and helpful, she answered so many questions and took... Read More care of absolutely everything. She made the whole process so easy which was awesome as it was my first time purchasing a car!

Very friendly and welcoming

I recently purchased my used BT50 from Tim and the team at Brisbane Ciy Used cars and I couldn't recomend them highly enough. They were friendly, helpfull and made the... Read More entire experience a breeze. If you're after a car and want a great deal with a trustworthy dealer you can't go past them.

I Love the friendliness in the atmosphere here.....Fast service too...Ange and Nathan customer service was welcoming...thanks again guys.

The salesman named Guy was very helpful and assisted through all the steps all the way to the delivery. Very happy with Guy and how he assisted me through the... Read More process. Would recommend him to help any of my friends when they are looking at buying a car.

I had a great experience with Brisbane City Used Cars. Tim was very helpful and the whole process went smoothly. This was my first car buying experience and it was... Read More much easier than I feared it would be :).

I was a little hesitant to purchase a new car, especially as I didn't know what to expect and was worried about making a mistake. I was looked after... Read More by Jess and can't speak highly enough about him and his manager Ange. They made the whole process super easy and were both very professional. I really can't speak highly enough of the staff at this dealership and suggest you not hesitate to pay them a visit.

Tim’s been fantastic to deal with, super detailed and made the whole experience nice and easy.

I have brought 2 new LDV vans from these guys. My first one was just out of warranty however they still covered a gearbox rebuild on.

Darren's service was superb. The 6 year old used Audi Q3 that I purchased was like brand new ! Very happy !

Good experience in this location very attention with the customer!!

If you're in the market to buy your next vehicle... I can definitely recommend the services of Pieter Van Zyl to look after you at Brisbane City Used Cars at... Read More Rocklea. His decent and very genuine demeanor was very much appreciated. I'm not a fan of "pushy / slick salesmen". Pieter ("Pete") was a real gentleman and ensured I was looked after from the test drive through to the drive away process.

Peter and Kylie went above and beyond to get our car sorted in less than 24hrs. We absolutely love the new car. Cheers

Very accommodating and friendly staffs

Great Team, clear & concise explanations for the car I wanted.

Darren was fantastic helping us with a Hyundai ix35. He was very helpful and not at all pushy. The process from the test drive to the purchase and plate change... Read More was so easy. Would definitely recommend Darren. Jackie & Michael.

It was so nice to find a helpful, friendly and non-pushy car sales person. Stephanie was wonderful when i recently purchased a car from Brisbane city Used cars.

Would like to thank the team at Brisbane city automotive dealership, especially Darren for making my experience of purchasing a new car easy and enjoyable. They really made me feel... Read More comfortable from the start to the end of the process. It is an awesome environment with great people and positive vibes. Specifically, they did not try to force me to buy a car, but rather considered what would suit me best, which definitely contributed to my positive experience and most importantly, ensured that I purchased the right car for me. Can not recommend these guys enough, thank you guys for everything, I appreciate it.

I would highly recommend this place there is a reason why they have so many positive reviews! After a horrible experience at another dealership, we came across Brisbane City Used... Read More Cars and we are so glad we did! We had the pleasure of being helped by Martin, he was super friendly, professional and knowledgeable. Martin answered all our questions and went above and beyond to provide an amazing service, he made the whole buying process so easy and not once did we feel pressured. We would highly recommend Martin if you are on the hunt for a new vehicle! We also had help from two lovely ladies Rose from customer care and Kylie from finance who both were also amazing! They took care of us and made us feel so comfortable! They were very easy to communicate with, answered any questions we had and also went above and beyond to provide an amazing service! Their energy is infectious we had a great laugh and chat with both of them. Thank you Brisbane City Used Cars for making this experience amazing from beginning to end.

Huge thanks to Stephanie for getting us into our new car! She was a pleasure to deal with and made the process as painless as possible. Can't recommend the service... Read More enough

Great experience - we were looking for a no headaches experience with trading our car in for a newer version and Tim made this possible. We would be more than... Read More happy to purchase a car from him again in the future.

Thankyou Pete for my new car, such a easy transaction didn't feel pressured for all the extras like most car dealerships. Your such a cool dude to talk to ... Read More and give awesome food tips 😀

Great attentive staff and they run a very efficient operation. Jesse and Kylie have been an absolute pleasure to deal with. 10/10 Highly Recommend

The team at Brisbane City Used Cars made the purchase of my Kia Cerato S hatchback easy and enjoyable. Joel Morgan, the salesman who attended to me, was a pleasure... Read More to deal with during the entire process from initial meet and greet to driving away in my new car.The quality and presentation of the vehicles were absolutely outstanding. They are now my go to car dealers and I would definitely recommend them to anyone considering the purchase of a quality used vehicle.

Amazing service from Stephanie - if you're looking for a super friendly, easy going person to help you find a sweet deal on an amazing car, she's your gal! Absolutely... Read More LOVE my new zippy Suzuki 💙💙 Thanks BCUC

Professional staff who made the decision and purchase so easy. No rushing or pushing the sale.

The Best Honesty and Genuine and down to earth Customer Service. A great team to consult with when purchasing a vehicle. Ask for Darren he will help you and go... Read More above and beyond. THANK YOU...THANK YOU...I love my Hyundai Santa Fe.

Martin was awesome to deal with thank u for a great experience

Kaitlyn was amazing! 5 stars isn’t enough for the service we received. She bought the car to me to inspect, gave us a great price and took care of everything.... Read More The whole process was seamless and her communication throughout the process was awesome. My hubby asked 1000 questions about the car and her knowledge was outstanding. Next time we buy a car she will definitely be our first stop.

It is easy to get a 5 star rating when everything goes smooth, but in my case I ended up returning the car because it had faults which the dealer... Read More and myself could not know. I contacted them and was able to bring the car back without hassle and got a full refund right away. Very professional and friendly service! Thx Pieter!

Recently, had an incredible experience searching for a new car to upgrade to, for work, reliability and fuel efficiency. I enquired through to the team at Bris City Used Cars,... Read More who were swift and eager to get back to me with options. Being my first time shopping at a dealership, there were definite nerves going into it. But thanks to the efforts and incredibly contagious positive attitude of salesman, Joel, those nerves turned into shear excitement. Joel's ability to build rapport was refreshing, and the easibility to communicate with him, made the experience much more comfortable. His genuine care and intentions for the best for his customers was very evident and appreciated! His professionalism was consistent across the whole experience, and I can say with confidence, a big portion of my decision to purchase a vehicle came from the incredible experience I had with him and the team at Brisbane City Used Cars. In the end I walked away with a gorgeous vehicle in superb condition, that will last me a very long time (Cars Gods be merciful on me) and was able to trade in my previous vehicle with absolute ease. From Ange, Pieter, Kylie, Rose and ofcourse the superstar Joel, the team at BC Used Cars were an absolute joy to deal with, working hard to ensure I was WELL taken care of and every aspect of my deal was looked after with utmost care. I would seriously recommend taking some time to check out their listing's, or even just try to get some time with the team there! Just be sure to ask for Joel, if you're after some quality, down to earth, genuine salesmanship! I wish him and the team all the best, and will definitely send whoever I can their way!!

Great service - Nathan Lacey listened to what I wanted and my circumstances and delivered. A very pleasant experience. Have had the car for one day and am happy... Read More with the performance so far.

Awesome, friendly, honest and customer focussed. Fantastic team, great atmosphere and vibe. Nathan, Corinne and Kylie were fantastic and made the experience easy and seamless. Put our mind at ease... Read More about purchasing a first car for my teen. Would recommend for anyone looking for a new car.

Got a great deal on a Lancer here. The team was professional and friendly, especially Darren who was extremely helpful, accommodating, knowledgeable and patient throughout the entire process. Very happy... Read More with my decision to buy with them, an easy 5/5

Good service

I am thrilled to bits with the Navara that I purchased from Martin Antinov. From the initial visit to picking up the vehicle he was fantastic and kept me up... Read More to date with what was happening. I would also like to thank the girls Rose and Angeline for their wonderful support.

Emma was absolutely amazing, made our whole experience a blast. From my very first inquiry until the very end! A great sale style from Emma that my whole family appreciated,... Read More wish more dealerships and car sales people were more like Emma!

A very comfortable experience with full marks to our car salesman Martin who treated us with the utmost respect and willing to go the extra mile. All of the... Read More staff that we dealt with had the same helpful attitude. I would highly recommend this company.

I have had a good experience with Brisbane City Used Cars. Martin took the time to explain everything to me and all “special conditions” were met to the best of... Read More his ability, provided updates and extended customer service. I am very happy with my Subaru Forester. Thanks guys 🙂

Our recent experience with Brisbane City Used Cars was faultless. Stephanie was fantastic. Her knowledge and attention to detail helped create the confidence in purchasing our car. She was extremely helpful.... Read More We are very happy with the purchase and the amazing customer service received. Thank you so much!

A very good customer service, from Kylie and Martin the sales man,we were so Happy to purchase a Mazda cx5 ,we are very thankful to everyone .from from